Shipping Policy

Orders
You can place your order with Diamond Cut Meats by selecting goods and confirming your order via fax on 07 3821 6122 or email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Payment
Diamond Cut Meats accepts American Express. Your credit card will not be charged until your order is processed and the exact weight and price of each product is known. Alternatively you can 
Download Credit Application Form

Delivery

Diamond Cut Meats will ship your order the next business day and deliver your order to your delivery address within the nominated delivery period. In most cases, this will be within 48 hours of your order. In order to purchase goods from Diamond Cut Meats, the delivery address, which you nominate, must be correct. Diamond Cut Meats will not be obliged to deliver goods if an incorrect address is provided.
All
Diamond Cut Meats orders are delivered by HACCP (food safety) certified vehicles.


Delivery Charges

Order 5 cartons or more and receive FREE shipping. Offer only available to Brisbane, Gold Coast and Sunshine Coast customers.
For customers outside these areas, shipping will be calculated based on weight and location upon confirmation of your order.

Receipt of Goods

Anyone at the delivery address who receives the goods shall be presumed by Diamond Cut Meats to be authorised to receive the goods. We suggest that you be at the delivery address to receive your delivery, due to the perishable nature of the goods.

Non delivery of Goods

Where you believe that an item, which was ordered by you, has not been delivered and you wish to report the non-delivery, you must notify Diamond Cut Meats of the non-delivery no later than 24 hours after the selected delivery window.